Betroom24 Casino review (CA)

• 1. Deposit: 100% no wager bonus up to C$250 + 25 bonus spins with code BET100
• 2. Deposit: 50% no wager bonus up to C$500 + 50 bonus spins with code BET200
• 3. Deposit: 100% no wager bonus up to C$250 + 25 bonus spins with code BET300

These bonuses do come with some terms and conditions that must be followed, but they are fairly favourable for the player. To begin with, you need to deposit at least C$20 to activate these offers. There is no wagering attached to any of the bonuses, however, all deposits at Betroom24 must be wagered five times in order to be able to make withdrawals.

Furthermore, as expected from a no wager deposit bonus, there is a maximum amount you can withdraw. This cap is set at five times the amount you deposited, for example, a C$100 deposit means that you can win up to C$500.

Another thing to keep in mind is that the maximum bonus amount for the third deposit offer is set at twice the amount of the second deposit. All in all, this is a great bonus to start with, boosting your journey at Betroom24 casino.

Significant terms and conditions

• New players only. 
• Minimum deposit: C$20.
• Maximum withdrawal: 5x deposited amount.
• Wagering requirement: 5x deposit.
• Max stake for wagering: C$4.
• Wagering must be met within 30 days.
• Game weightings apply.

Please gamble responsibly.

Extra and no deposit spins

Each of the deposit offers comes with a batch of bonus spins on top. 

In total, you can get up to 100 bonus spins to Crystal Queen, an ice-cool slot with low volatility and a high rtp of 96.5%. These spins have no wagering requirements on them, so you can enjoy the winnings from them freely, as long as you've met the 5x requirement for deposit wagering.

VIP / Special promotions

Betroom24 has a loyalty programme with four levels, each with increased rewards. You can benefit from cashback, bonus spins, exclusive bonuses, and much more as you progress at the casino. 

For every C$20 you wager, you receive one point. Once you have gathered 2,500 points, you reach VIP level 1 and receive a message from Betroom24's VIP team.

Betroom24's game selection is exceptional. With over 7,000 games in total, their library is one of the largest on the market. Naturally, their roster of game providers includes both the biggest developers and a slew of smaller innovative studios to round out their diverse offering. 

The operator has also done a great job when it comes to the categorization of their game library. I was able to browse through multiple genres and categories with ease, such as Megaways & Multiways games, jackpot games, and the newest and hottest releases on the market. This, combined with a smart search tool that allows you to choose multiple game providers to narrow down your favourites, makes for a great game experience.

Further clever details include tags for Jackpot games and new games, as well as added descriptions and information for each game. I also liked the general feel of the casino lobby, the game icons are displayed in a vibrant grid, and you can swap between different genres in seconds. 

With slots, table games, instant games, and virtual games available, Betroom24 truly has something for everyone.

Desktop game information

• Games 7000
• Slots 6800
• Table games 250
• Jackpot games 600

While the casino lobby is extensive, to say the least, so is their live casino. I found entertainment from not only the two big players, Evolution and Pragmatic Play, but also from Ezugi, On Air Entertainment, and various other live providers.

To make navigation easy, Betroom24 has dedicated categories for all game types. Thanks to this, I was able to browse different baccarat, blackjack, and roulette tables easily. Besides the traditional games, you can also enjoy more thrilling live experiences with show games and various special variants like Betgames' TV-branded games. 

In addition to the main categories on Betroom24, you can also access the provider lobbies directly. This way, you can also browse your favourite provider's selection through their own distinctive lobbies. 

With superb performance on all devices to complement the massive game variety, Betroom24 earns full marks for its live casino selection.

Live game information

• Total number of live casino games: 500

Since mobile gaming has become more popular over the past few years, casinos must have a fully functional mobile version of their website to compete.

Thanks to HTML5 technology, Betroom24 Casino is accessible from all mobile devices. You can fully enjoy the gaming experience through your browser, so there is no need for an app. 

The mobile version of Betroom24 is identical to the desktop version, with minor interface changes. For example, the top bar navigation has been reduced in size and now functions as a slider, making it easier to switch categories on mobile. Similarly, the game selection is reduced to three rows for a less cluttered appearance.

I had a blast when playing at Betroom24 via my Android device. Everything from performance to usability was top-notch, making Betroom24 a great destination for mobile players.

Betroom24 has done an excellent job with payments. With all traditional methods and major cryptocurrencies available, players have complete freedom to deposit and withdraw using whatever method they prefer.

The minimum deposit at Betroom24 is C$20, which is slightly higher than ideal. The bigger drawback is the casino's AML policy, which states that all deposits have to be wagered five times before they can be withdrawn.

When it comes to withdrawals, the minimum amount is the same with C$20 across all methods. However, in the case of big winnings, you are allowed to only withdraw C$2,500 weekly. 

What is fantastic is Betroom24's withdrawal processing policy. The operator aims to process all withdrawals within 4 hours, which is blazingly quick.

DEPOSITING METHODS

WITHDRAWAL METHODS

Withdrawal times

• Mastercard: 1-3 working days
• Visa: 1-3 working days
• Neosurf: 1-3 working days
• Ecopayz: 1-3 working days
• MuchBetter: 0-1 working days
• Interac: 1-3 working days
• Flexepin: 1-3 working days
• Jeton: 1-3 working days
• Mifinity: 1-3 working days
• Cryptocurrencies: 0-1 working days

Even with all things considered, a casino can't deliver a complete experience without proper customer service. Fortunately, Betroom24 has made sure that you can get help for all kinds of problems, at all times.

To contact their live chat, simply click on the chat icon on the bottom right corner of the page. I had some issues here initially, as the chat wouldn't load properly and I couldn't type my message, but after a couple of refreshes, everything worked flawlessly. I got a reply within two minutes, and the agent helping me was friendly and professional throughout the conversation.

Besides their 24/7 live chat, you can also contact Betroom24 support via email. The team aims to respond within 24 hours, which is the norm. 

The only thing Betroom24 lacks is a solid FAQ page. This tab only includes a handful of the most generic issues, so you're better off just contacting the team.

• Email support: ✅
• Live support: ✅
  
• Phone support: ❌

As per the licence requirements, Betroom24 has to verify their players in accordance with the KYC (Know Your Customer) rules. You can view the full instructions on the KYC Policy tab under their "About" section, but overall the requirements are fair and simple.

The requested documents may include:

• Proof of identity
• Proof of address
• Proof of deposit

What I found great was the fact that you can verify your account right after signing up. Simply head to your profile and verification, and you can submit these documents right away. This way, you don't need to wait for your winnings after requesting a withdrawal.

Betroom24 casino operates under licensing from Curacao gambling authorities. 

Your personal information is handled in accordance with data protection laws and the casino's strict privacy policy.

When it comes to responsible gambling, Betroom24 could do better. I didn't find a dedicated page for their responsible gambling programme, although they do offer a deposit limit in your profile settings.

You can set a daily deposit limit, freeze your account, or deactivate it completely from the "Restrictions" tab under your account settings. It's wise to set a deposit limit even as a precaution, to monitor your spending.